2nd purchase from seller. Item was securely packed and received in good condition. Will buy again.

Always Fast response, love!

Good customer service, fast delivery and well packed

Overall comment : very good but if the delivery fee can be lower will be much better

3rd time purchase with this seller. Very good chat response and product quality is superb.
Thanks to seller for fast delivery arrangement!!!

Fast delivery, great customer service, it does work for my acne problem, getting better now

In need of getting the cream to alleviate my skin problems. Convenience of buying online and delivered to home. Real product and expiry till 2024. No issue in dealing with seller.

Fast Delivery. Item received in good condition. Very effective with my acne. I have always used this brand since I was in Thailand. If you have acne, I recommend this one. I definitely will order with this shop again!!!👍🏻

Received item in good condition. Genuine product. In need to get it to treat my skin problems. Expiry is long enough. Will definitely repeat order.

Thanks a lot to seller for good support eventhough product shortages in the market. Able to deliver available stock first and follow with 2nd delivery within short period of time. Brilliant delivery arrangement.👍🏻👍🏻👍🏻

I am confident that this product is truly legit and authentic, with KKM Tag. The delivery was really fast and arrived just about two days from now. Thank you so much!

Seller sent my order immediately. Well packed order so i received it with no damage. 💜💜💜

WOW! ❤️ I have received the product in perfect shape and condition. ❤️ It was well-wrapped and complete. ❤️

Fast delivery and in good condition, thanks seller

Item came in a good condition, service very food, the owner response is friendly..good buying

Its my second tube and it works for my acne skin (skin condition - acne prone + combination skin) doesnt dried out my skin either. This brand is hard to find at other place and the delivery is so fast!

Purchased it a few times and was very satisfied with the services, quality, and price.

I have purchased twice from here and was highly satisfied with their service both times. As for the product, I have been using this particular brand for almost a year now, and I can confidently testify that it is working. I have been playing around with drugstore retinol for a while before using the tretinoin, so my skin was somewhat acclimated to retinoid and I didn't purge when I started (I already purged and peeled with retinol). Retacnyl was more drying in the beginning, and my skin reacted with redness when I initially applied it to my skin. But I understand that this is normal, and now I don't have any reaction aside from mild peeling around the nose and mouth. I also experimented with another brand but I by far prefer Retacnyl. The texture is way smoother, with no funny smell, and my skin can tolerate it much better. I'm using it to increase the glow to my skin and reverse-aging, and finally, I can confidently say that this actually gives results. I will keep buying as long as you keep selling this product. Thank you so much for making this product available and accessible in Malaysia.

Excellent. It is nice that Malaysian can finally get tretinoin online/

The only drawback is that it is in CREAM form, much prefer GEL form for Oily Asian face!!

Great. Hopefully it’s works for me

Items rec'd within normal time frame. Well packed & keep buyers imformed on each & every stages from pymt recd to items shipped out.
Well done & keep the good work.

Ever since my doctor told me to use this cream for my acne, I usually will always have a hard time finding this in a physical shop. It seems to be a rare item. Luckily I can even buy two or three of them at once here, in thatfactory.com. Customer experience team is great too!

Excellent service. Fast delivery too! Thank you

Parcel well secured. Competitive price. My second purchase with That Factory Shop.
Recommended!

I've ordered this from thatfactoryshop previously and has ordered many times since. Love that the product ships out very fast!

This is my first time trying this brand. Hopefully it will work well with my skin. The customer service is excellent and very prompt. My order was sent out on the same day as requested.